This privacy policy is to let you know how the Company collects, uses, and discloses personal data, as well as to identify the relevant processing purposes and also describe your rights as a data subject.
This privacy policy applies to personal data of all customers, suppliers, and other third parties collected by RAPIDTECH Co.,Ltd. (individually and collectively, "we", "our", "us", or "the Company"). When developing and updating our privacy program, we consider global and domestic principles, Laws that have been in effect and frameworks, including The Personal Data Protection Act B.E. 2562 (2019) (PDPA). If you have any questions or concerns about our privacy practices, we welcome you to contact us via
Address: 31, 2nd Floor, Talaad Thai office, Finance and accounting room, Moo 9, Khlong Nueng, Khlong Luang, Pathum Thani 12120, Thailand
Phone Number: 096-992-9595
Email: contactme@rapidtech.app
Upon receiving your questions or concerns, our representative will contact you within a reasonable time to respond to your questions or concerns. In some cases, we may request further information to verify your identity.
"Personal Data" means any information relating to an identified or identifiable natural person, directly or indirectly, but not including the information of the deceased persons in particular.
The personal data that we will collect related to our services, whether now or in the future, includes but is not limited to:
• Identification information (e.g., name, date of birth, gender, nationality, photograph, citizen card and identification number, unique device identifiers, geolocation, etc.);
• Contact information (e.g., home address, workplace address, telephone number, email address, Line ID);
• Work information (e.g., company name, employee ID, employee image, employee level, position, department, salary, working hours);
• Usage and service behavior information of the Company or business partners of the Company including the usage of network service or products related to the services;
• Information about your device when using our service, including your device's IP address, model information, device settings, network information used;
• Service behavior information including the history of using our services and products;
• Financial information (e.g., payment transaction, credit card number, and bank account number);
• Records of service usage to improve the quality of services and/or to resolve the service issues (e.g., information of recording security cameras, records of photo via electronic media or other media, etc.);
• Service information necessary for specific customer groups (e.g., customers with visual impairment, and/or hearing impairment, etc.);
• Certain information required to comply with the law, or requests from law enforcement agencies and/or court orders.
• Sensitive data (e.g., biometric data, including facial recognition data, or similar categories of such data, for identification and/or verification using the sensitive data as required by certain services that you opt for, etc.);
• Clock-in Information data: If you use the Platform to track your working hours, we will collect details such as your clock-in and clock-out times, shift duration, and the date of your work session. If your company has enabled geo-location tracking for clock-ins and you have granted the Platform permission to access your location, we will also collect your location data.
If the Customer has activated facial recognition for clock-ins, we will process facial data, including an image of the Employee’s face and a system-generated facial vector. The image is captured on-site by the Employee, while the facial vector is automatically generated.
The face recognition tool will use this data until The Company is informed by the Client of any of the following: (a) the Employee's departure from the organization, (b) the Client ceasing to use RapidTech Services, or (c) the Employee being removed from the facial recognition system. The Company will process this personal data solely in line with the Client's instructions and exclusively to deliver the agreed-upon services.
We may obtain your personal data through one of the following means:
The Company receives personal data directly from you, where the Company will collect your personal data from various service processes including:
• When you sign up for one of our services or when you receive one of our services, this includes processes of filling the request to exercise your rights;
• When you voluntarily respond to our survey or email or any other means (e.g., Short Message Service - SMS, etc.);
• When you use our products and services including telecommunication networks or products related to the Company’s services. We collect required information to support you (e.g., telephone number, calling time, data usage, service quality monitoring, including your location when using the service, etc.);
• When you visit the Company's website through your browser’s cookies;
Information that we collect from other sources:
• We may receive personal data about you from third parties, which are allowed to disclose your information by your consent under applicable law, including agents and subcontractors. These third parties include but are not limited to business partners, sub-contractors that help the Company to process the application and provide services by email, phone, or document in which the disclosure person has the right to provide personal information lawfully or to be informed through various service processes in the Company that collects the information itself as described above.
We may collect, use, disclose and/or process your personal data for one or more of the following purposes:
• to fulfill the service contract agreement, enforce our terms of service and provide your use of services and/or access to the Site;
• to administer our services for internal operations, including troubleshooting, network management, and improvement, network optimization, and facilitating payment services;
• to conduct research, analysis and development activities, behaviors of yours using products and services to create a database and to provide services (including, but not limited to, data analytics, surveys, technology development, and/or profiling), and to offer you with better products or services and/or benefits of the Company or business partners of the Company;
• to inform and offer privileges, information, promotions, and offers relating to the application, buying, or selling products or services of the Company and/or together with business partners of the Company;
• to apply or activate the services relating to the application, buying or selling products or services of the Company and/or together with our affiliates;
• to carry out our marketing analysis, plans, and activity campaigns of the Company and/or together with business partners of the Company;
• to prevent or suppress a danger to a person’s life, body, or health;
• to comply with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction and/or any other necessity for the legitimate interests of us;
• as the purposes for which the applicable law allows us to collect, use, disclose and/or process your personal data without your consent;
• to use for identification and/or verification in registering our services;
• to facilitate service payments related to product and service usages or purchases;ร
• to provide after-sales services, respond to your questions/concerns, facilitate any inquiries, suggestions, requests, or complaints in respect of our services, compensation, and resolve the issues;
• to research, monitor, and analyze customer use of our network, products, and services on an anonymous or personalized basis, to identify general trends, improve our understanding of our customers' behaviors;
• to notify you of updates or announcements from the regulator and government agencies;
• to manage and fulfill your orders, send you invoices and purchase orders, notify the payment, prepare the receipts and tax invoices, collect payment for our services, or ask for payment;
• to protect and keep our services and network security, and monitor the customer activities, to protect your personal safety and rights, the safety of others and the Company;
• to protect and keep our place of business secure (e.g., closed-circuit security cameras for safety and crime prevention).
After receiving personal data from various data sources, the Company will collect, use or disclose your personal data for the purposes specified in the previous session and will process your personal data only to the extent permitted by law. That is, it is based on a lawful basis for processing the data.
The company may disclose personal data and any information about your use of the service or any other information that the Company collected as described in section 3 above to the Company and/or business partners of the Company, including legal government agencies, Information technology service providers, banks, payment and transaction service providers, customer support service providers, service providers, marketing and advertising management service provider, business consultants Including any juristic persons or any other person in which the Company and/or you are a party or having legal relations.
In addition, the Company may have to send your personal data to the regulatory authorities for investigation and may use the results of such data audits to prevent fraud. In addition, the Company may disclose your information to individuals or juristic persons outside of RAPIDTECH Co.,Ltd., where the Company may sell or transfer some of its business or assets, or vice versa. There may be a plan to acquire or merge with external persons or entities. If there is a change in the Company's business in parts that are sold, acquired, or merged with other companies (As the case may be) your information may be used in the same way as described in this Privacy Policy.
If the Company employs other persons to act as a personal data processor, the Company will investigate personal data protection measures and arrange to sign an agreement to control and protect personal data appropriately and follow the rules prescribed by required law.
In some circumstances, we may need to transfer your personal data to another person, foreign branch offices, or international organizations in some countries that may not have appropriate safeguards. In such case, the Companies will make sure that transferring of such information is lawful as specified by the Personal Data Protection Committee, for example, your personal data may be disclosed to other companies following the Binding Corporate Rules (BCRs) or other information transfer agreements.
We conduct an internal and external inspections for customer data protection on a regular basis.
The Company has information security measures to maintain and the period of retention of your personal data as follows:
• Collection characteristics: We keep your personal data either in the printed paper (hard copy) or in an electronic document system (soft copy) with appropriately secured measures to prevent the loss, unauthorized access, change, and disclosure of your personal data.
• We manage to put in place procedures to deal with any suspected personal data breaches. In case of substantiated complaints concerning breaches of customer privacy and losses of customer data, our security team will immediately investigate to solve the case.
• Retention period: We will not keep your personal data for any longer than we seem necessary for the purposes for which we collect and process it, or within the effective period of the contract, or within the period of the exercise, or defense of legal claims.
• When your personal data for which we collect, use, and process it, is no longer required for the purposes and by applicable laws, we will erase or destroy or aggregate and/or anonymize your personal data to an extent that it no longer identifies you within a reasonable time.
When the provision on the rights of the personal data subject under the Personal Data Protection Act B.E. 2562 comes into effect, you, as the data subject, have the following rights in relation to personal data:
Right to withdraw consent
• When you give us your consent for specific purposes, you have the right to withdraw the consent for your specific purposes at any time, unless there are restrictions on legal rights or in connection with the contract that benefits you.
• You have the right to withdraw the consent about processing your personal data at any time that your personal data is with the Company.
• If exercising the right to withdraw consent prevents the Company from delivering products or providing some services to you, the Company will inform you about the effect of withdrawing the consent.
Right to access (or "Rights to be informed")
• You have the right to request access to and obtain a copy of your personal data to and obtain which is being processed by us.
Right to data portability
• You are entitled to request us to send or transfer your personal data to other data controllers or directly receive your personal data for some reason. However, the right to data portability applies only to the personal data that you submit to the Company and the collection, use and/or disclose of such personal data is done with your consent or where such personal data is necessary to be collected, used, and/or disclosed to fulfill its obligations under a contract.
Right to object
• You have the right to object to the processing of your personal data for some reason.
Right to erasure
• You have the right, in certain circumstances, to request the erasure of your personal data which is being processed by the Company.
• ในกรณีที่ท่านขอแก้ไขข้อมูลส่วนบุคคลบางอย่างที่บริษัทฯ พิจารณาแล้วว่ามีความจำเป็นต้องยืนยันตัวตนท่านเพิ่มเติม บริษัทฯ จะขอเอกสารและ/หรือข้อมูลเพิ่มเติม
Right to restriction of processing
• You are entitled to have the right, in certain circumstances, to restrict the processing of your personal data by our Company.
• ในกรณีที่ท่านขอแก้ไขข้อมูลส่วนบุคคลบางอย่างที่บริษัทฯ พิจารณาแล้วว่ามีความจำเป็นต้องยืนยันตัวตนท่านเพิ่มเติม บริษัทฯ จะขอเอกสารและ/หรือข้อมูลเพิ่มเติม
Right to rectification
• You have the right to ask for any inaccurate personal data held or processed by us to be corrected, and any incomplete data to be completed. For those inaccurate personal data or incomplete personal data, we will investigate and correct them.
• Where a request to rectify inaccurate personal data is received, we may, in some circumstances, request you to provide proof of your identity or to provide additional documents and/or required information.
You may contact the staff of the Company to file a request to proceed with the above rights, as detailed in section 1, or contact designated channels specified by the Company. However, you do not have to pay a fee to use your rights. However, a fee may be charged accordingly if your request is found to be unfounded, repetitive, or excessive.
The Company has the right to refuse which is a dishonest exercise of the right, unreasonable requests, requests that are not provided by law, and/or requests that cannot be fulfilled. In addition, the Company has the right to reject your request following the rules stipulated by the law.
The Company is legally obligated to collect personal data or to make a contract between you and the Company. If you choose not to provide personal data, the Company may not be able to provide services to you.
Besides the case that the Company processes personal data for performing the contract and complying with the laws, in some cases, the Company may require your consent for the collection, use, or disclosure of your personal data in accordance with the purposes of personal data processing specified in section 5 to provide you with the best benefits and/or for the Company to be able to provide services that meet to your needs appropriately.
During the period you are using our services, the Company will send you information about marketing activities and campaigns about products and services of the Company, the Company's selected partners, which you will be interested in. You can cancel your consent for being informed of marketing communications via channels specified by the Company.
During any use of the Company's website Information relating to your access to this website will be saved in the form of a cookie. This cookie policy describes the meaning of functional cookies, their purposes. And how to delete cookies for your privacy by accessing our website, you consent to our use of cookies in accordance with the cookie policy detailed below.
Cookies are text files that are stored on a user's computer and/or communication devices that you use, such as tablets and smartphones, via a web browser while you enter the Company's website. Cookies will not cause harm to your computer equipment and/or communication devices. They are used to store detailed log data, internet usage, or your website visit behavior. You can learn more about cookies from https://www.allaboutcookies.org
The Company will collect website information from all visitors through cookies or similar technologies and will use cookies for the purpose of improving the efficiency of accessing and using the Company's internet services. The company collects cookies for the following purposes
• To study the behavior of your website usage and to develop company websites to be able to use easily, quickly, and more efficient
• To enable you to sign in to your account on the Company's website
• To protect you from fraud and improve security
• To analyze products and services, and offers of the Company products that may be relevant to you
• To improve the marketing that you see on social media, applications, and other websites
You can refuse the collection of information via cookies through your browser settings, which may reduce the optimum performance of the website and application.
Additional information on how we use cookies and other tracking technologies and how you can control these can be found in our Cookies Policy.
With the nature of the services including the products of the Company, the Company may collect, use or disclose personal data about individuals under 20 years of age. The Company will comply with the Personal Data Protection Law in connection with the processing of minors' personal data. This includes requesting consent from legal representatives or a person using parental power as prescribed in accordance with the Personal Data Protection Act B.E. 2562.
The Company will process the personal data under the law applicable at present and the Company is entitled to continue to collect and use the personal data which has been collected prior to the effective date of provisions relating to the collection, use, and disclosure of personal data of the PDPA for the existing purposes. If you no longer want the Company to collect and use such personal data after the PDPA is fully effective, you may withdraw your consent through the channels to be further publicized by the Company.
This privacy policy is only applied to our products, services, and our websites. However, it may contain links to third-party websites and services. We have no control over how third-party websites and services process your personal data, and we are not responsible for such third-party websites and services or their privacy practices.
Please read the privacy policies of any third-party websites or services that you access from our websites or services.
The Company will update and alter this Privacy Policy from time to time to be compatible with the changing laws, regulations, or operational requirements. In this regard, the Company reserves the right to change this policy on the website or any channels without prior notice.
1. Introduction
RapidTech is committed to protecting the privacy and security of biometric data collected from our users. This Biometric Information Privacy Policy explains how we collect, use, store, and protect facial biometric information for clock-in and clock-out purposes.
2. Collection of Biometric Information
We collect facial recognition data solely to verify user identity during the clock-in and clock-out process. This ensures accurate attendance tracking and prevents fraudulent activity.
3. Use of Biometric Information
The biometric data collected will only be used for authentication and time-tracking within the RapidWork App. We do not use biometric data for any other purpose.
4. Storage and Security Measures
We implement strict security measures to protect biometric data, including encryption and restricted access controls. Biometric data is stored securely and will not be shared with any third party.
5. Data Retention and Deletion
Biometric information will be retained only as long as necessary to fulfill the stated purpose. If a user is no longer employed or their account is deactivated, their biometric data will be permanently deleted within 30 days.
6. No Sharing or Selling of Biometric Data
We do not sell, lease, trade, or share biometric information with any third party under any circumstances.
7. User Consent
By using the RapidWork App and providing your biometric data, you acknowledge and consent to the collection, use, and storage of your biometric information in accordance with this policy.
8. Policy Updates
We may update this policy from time to time. Any changes will be communicated through the app or our website.
9. Contact InformationIf you have any questions about this policy or your biometric data, please contact us at the information below.